NETWORK MANAGEMENT PLAN
Servers are the backbone of a company's network infrastructure and are critical to supporting the productivity applications of an organization. Ex-Cel Solutions, Inc. offers plans that support a company's servers via 24/7 remote monitoring combined with full remote and on-site support during normal business hours.

THIS PLAN INCLUDES:
Server Support
• Service availability monitoring 24/7
• Unlimited remote control support (normal business hours)
• Unlimited on-site support (normal business hours)
• Unlimited Help Desk support (normal business hours)
• Unlimited PC management plan
Maintenance
• Event log monitoring
• Drive space monitoring
• Log file maintenance
• MS Exchange monitoring
• MS Exchange maintenance and administration
• Backup monitoring
• Backup administration
• Patch level monitoring
• Patch level maintenance and administration
Security
• User account administration
• File sharing permission administration
• Security administration
• Virus definition and prevention
Consultation
• Monthly executive reporting via email
• Quarterly onsite review and planning session
• Asset reporting
• License management